[Idyllchat] The neverending saga: SBCGlobal/Yahoo
Mitchell S. Baltuch
mbaltuch at mountainstorm.com
Mon Apr 21 18:07:05 EDT 2008
If it makes anyone feel any better, a number of mail lists are having
this problem and the North American Network Operators Group (NANOG) has
been discussing this and trying to get something done. NANOG is made up
of the ISP and backbone providers that make the Internet run, so they
have a certain degree of clout. Yahoo is extremely difficult to deal
with, but if anyone is going to have any luck, it will be NANOG.
Certainly, keep what pressure you all can up on Yahoo/SBC, but others
are helping out behind the scenes.
Mitch
Mitchell S. Baltuch
Mountain Storm Fine Arts
mbaltuch at mountainstorm.com
http://www.mountainstorm.com
Julie Siebel wrote:
> I stll feel hopeful.
>
> Now that we have some indication other than MINE - lol - that this is
> definitely the problem, then we know that lots of other people are
> having the problem.
>
> This list has something over 1000 members. At least 1% of the members
> have this problem (or will realize they have it next time they try to
> post). Multiply that by all the mailing lists out there, and that's a
> lot of people. And some of them will also stick with it the way Joan did.
>
> It's not just mailing lists on large servers...it can happen any time
> someone is sending to *any* large server that has lots and lots of the
> type of records that cause the error. (Apparently this issue crops up
> from time to time when these people are sending to mega-providers like
> AOL.com.)
>
> It'll get fixed eventually. In the meantime, if it looks like they
> won't get to it soon, we can put some Google gmail bandaids on
> people's systems so they can post when they want to.
>
> And with THAT, I'll leave the discussion to European topics until I
> know something further! When I know, you'll know.
>
> Julie
>
>
> ----- Original Message -----
> *From:* Jay Cloidt <mailto:jayclimbs at gmail.com>
> *To:* Julie Siebel <mailto:julie at pandemoniumgraphics.com>
> *Cc:* idyllchat at lists.untours.com
> <mailto:idyllchat at lists.untours.com>
> *Sent:* Monday, April 21, 2008 2:41 PM
> *Subject:* Re: [Idyllchat] The neverending saga: SBCGlobal/Yahoo
>
> I forwarded this email to a friend who used to work for SBC on
> their mail systems. He was a developer for Prodigy which was taken
> over by SBC, so he supported the "other" mail system, not Yahoo.
> Unfortunately, this was his response:
>
> "You can tell your friend this thought: They will never get to the
> guys who run the servers, and even if they did, they'd never get
> them to apply a patch. That's not how it works.
>
> The only way to guarantee a quick response is to BE an executive
> at yahoo or at&t. Second best is to have an executive friend at
> yahoo or at&t and ask them to call on your behalf. I've seen some
> amazing things happen when a senior executive type can't get their
> mail. But no consumer will ever command that kind of power, and
> certainly not just one. You can tell them to stop wasting their
> time, they're not going to do anything but cause themselves grief
> and be the subject of a few water cooler stories.
>
> There is a small small chance that if everybody affected were to
> call up and bitch and swamp them with support emails, it might end
> up on a project to do list that will be discussed at next month's
> systems group meeting. That's about the best you can hope for."
>
> Another thing to keep in mind, AT&T is formerly, SBC. SBC took
> over PacBell and if anything complicated the bureaucracy more than
> already existed at PacBell. PacBell is the company that Scott
> Adams worked for that inspired the comic stip "Dilbert". My
> friend who responded above lived in Dilbert's world for several
> years thanks to SBC's takeover of Prodigy.
>
> - Jay
>
>
>
> On Mon, Apr 21, 2008 at 5:24 PM, Julie Siebel
> <julie at pandemoniumgraphics.com
> <mailto:julie at pandemoniumgraphics.com>> wrote:
>
> Hey, guys...
>
> Joan Herriges, the IdyllChatter who initially brought this
> SBCGlobal/Yahoo problem to our attention *finally* got
> SBCGlobal to listen. (She was sure persistant!)
>
> They escalated her to level 2 support, and support agrees and
> is passing the information along to Yahoo, along with the
> information I sent her on how to fix it. We obviously can't
> guarantee that Yahoo will actually *do* anything about it -
> lol - but at least SBC is trying. Apparently getting Yahoo
> to fix stuff is...umm...difficult, at best. Apparently they
> upgraded their mail servers mid-March, and this was one of the
> new "features".
>
> They say it will take 48-72 hours for Yahoo to respond.
>
> Anyway, I'm hopeful
>
> Thanks, Joan, for hangin' in there!
>
> Julie
>
>
> _______________________________________________
> This message was sent by IdyllChat.
> To reply or send a new message, email to:
> IdyllChat at lists.untours.com <mailto:IdyllChat at lists.untours.com>
>
> Visit the IdyllChat archives:
> http://mailman.dca.net/pipermail/idyllchat/
>
> Search Idyllchat Archives for any subject at:
> http://search.dca.net/sites/untours/main.html
> >
> Read real Untourists' candid accounts of their Untours:
> > http://www.untours.com/triplogs.html To unsubscribe, change
> to digest delivery, or
> temporarily pause delivery, visit:
> http://mailman.dca.net/mailman/listinfo/idyllchat
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> This message was sent by IdyllChat.
> To reply or send a new message, email to:
> IdyllChat at lists.untours.com
>
> Visit the IdyllChat archives:
> http://mailman.dca.net/pipermail/idyllchat/
>
> Search Idyllchat Archives for any subject at: http://search.dca.net/sites/untours/main.html
>
> Read real Untourists' candid accounts of their Untours:
>
>> http://www.untours.com/triplogs.html To unsubscribe, change to digest delivery, or
>>
> temporarily pause delivery, visit:
> http://mailman.dca.net/mailman/listinfo/idyllchat
More information about the IdyllChat
mailing list