[DCANet]Notice of Verizon ADSL Changes

help@dca.net help@dca.net
Mon, 18 Aug 2003 13:58:49 -0400 (EDT)


On Wednesday, August 20, 2003, DCANet will be performing upgrades on our
Verizon ADSL network.  These changes will begin at 5:00 AM and will be
complete by approximately 5:30 AM.

As a result of these changes, DCANet Verizon ADSL users will have
increased stability and reliability on their circuit and Internet access.
There is a very small chance that some customers will experience technical
difficulties as a result of these changes.  Those customers are encouraged
to contact the DCANet Helpdesk for assistance.

The helpdesk will be opening early, beginning at 7:00 AM, on Wednesday
August 20, 2003.

Thank you for your patience while we make these improvements to your
service.

Contacting the DCANet Help Desk
-------------------------------
By e-mail:     help@dca.net   24 hours per day

By facsimile:  302-426-1568   24 hours per day

By telephone:  302-654-1019   Telephone support hours are 8am to 8pm
                              Monday through Friday and noon to 4pm
                              Saturday.

Toll free:     888-4DCANet    (888-432-2638)