[DCANet]Notice of Verizon ADSL Changes
help@dca.net
help@dca.net
Mon, 18 Aug 2003 13:58:49 -0400 (EDT)
On Wednesday, August 20, 2003, DCANet will be performing upgrades on our
Verizon ADSL network. These changes will begin at 5:00 AM and will be
complete by approximately 5:30 AM.
As a result of these changes, DCANet Verizon ADSL users will have
increased stability and reliability on their circuit and Internet access.
There is a very small chance that some customers will experience technical
difficulties as a result of these changes. Those customers are encouraged
to contact the DCANet Helpdesk for assistance.
The helpdesk will be opening early, beginning at 7:00 AM, on Wednesday
August 20, 2003.
Thank you for your patience while we make these improvements to your
service.
Contacting the DCANet Help Desk
-------------------------------
By e-mail: help@dca.net 24 hours per day
By facsimile: 302-426-1568 24 hours per day
By telephone: 302-654-1019 Telephone support hours are 8am to 8pm
Monday through Friday and noon to 4pm
Saturday.
Toll free: 888-4DCANet (888-432-2638)