[Culturechat] Monthly Netiquette Posting

Marilee Taussig marilee.taussig@untours.com
Mon, 2 Jun 2003 12:30:19 -0400


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Netiquette/ Technical Guidelines

Postings: General Etiquette

Those new to Culturechat New participants are encouraged to monitor the =
messages for a few days to get a feel for what the general topics of =
conversation are. Look over Culturechat archives if you want to be even =
more familiar with the range of topics over time. (Found at =
www.untours.com) When you feel comfortable with the group, then start =
posting. A good ground rule regarding whether your post is useful is to =
ask yourself if it would add to the general knowledge of the group.

Message content: Focus on one subject per message. If you want to cover =
two different topics, send two different postings with appropriate =
subject lines for each.=20

Editing your reply messages When quoting another person, it is a =
courtesy (not a rule) to edit out whatever isn't directly applicable to =
your reply. People who have very full email boxes will appreciate it if =
you take the time to edit any quotations down to the minimum necessary =
to provide context for your reply.

Capitals Do NOT write in all caps. This is considered shouting. Use caps =
only to show emotions, like SURPRISE or to add emphasis to what you are =
saying.=20

Questions that have been covered Be tolerant of questions you have heard =
before. We invite new members all the time; they will not always be =
aware of a discussions held earlier.=20

Disagreement Expressing opposing points of view can be done with =
consideration for the feelings of others. If you are upset and want to =
respond to a controversial posting, a good suggestion is to wait a day =
before sending your response.=20

Subject Lines To help other members screen out messages that may not be =
on topics of interest to them, always include a pertinent subject title =
or a 'content-rich" subject line. Doing this helps everyone: user can =
locate specific messages quickly; people can pick and choose which =
messages they want to read. If you change the subject when replying to =
an earlier message, change your subject line, or divide your reply into =
two messages.

Tone of voice Be careful in your use of humor and especially sarcasm in =
your communication. E-mail is not face-to-face and it is quite easy for =
someone to interpret your message in a way other than you intended.=20

Idyll is a company that values cultural understanding.  While we welcome =
a variety of opinions, we ask participants to avoid cultural =
stereotyping.  By stereotyping, we mean remarks that put all people of =
any cultural group into one category.  Instead, if you have a strong =
opinion that refers to your experience in any culture, tell us what your =
specific experience was, rather than generalizing to an entire group of =
people.=20

Short messages Limit one-line responses ("me, too", "I agree"). Again, a =
good rule of thumb is to ask yourself "Does my response add =
substantively to the discussion?". If it doesn't, but you would like to =
express your appreciation, send your positive feedback to the individual =
member, not the whole list. (You do this by finding their email address, =
listed in the FROM: part of the posting. Use this as your address line =
to an individual member, rather than idyllchat@untours.com) That being =
said, if you think a brief comment adds to the discussion, short =
messages are also perfectly welcome.=20

Appropriate Language Use of profanity or derogatory comments is not =
appropriate. In addition, avoid personal criticism and name-calling. =
Whether or not such observations are warranted, research on online =
communities has shown that a critical tone in postings intimidates other =
members and discourages participation. We want Culturechat to be a =
welcoming kind of community.

Technical Guidelines
Cutlurechat welcomes members with all ranges of technical expertise. =
Please feel free to participate even if you are brand new to email and =
computers in general. Technical advice from other members is just that, =
advice. That being said, technical advice is often very useful in this =
electronic medium to which most of us are so new. On this list in =
particular, we ask you to have patience with each other. Everyone was a =
network 'newbie' once. Minor errors need not be corrected. If you think =
a technical correction is warranted, send a courteous correction to the =
person via private email. Technical advice that you think is useful to =
everyone is greatly appreciated.=20

Copyrighted materials It is important to be aware of copyright issues on =
the Internet. Members should not post copyrighted information to the =
list (e.g., a travel article published in a magazine). Please note that =
email messages, like written letters, are considered copyrighted by the =
author of the message. Therefore, it is inappropriate to forward another =
person's email message to the list without permission from that person. =
It is perfectly acceptable to quote briefly from copyrighted material =
and provide a hyper link reference as to where others may read more.=20

Signatures It is helpful and courteous to "sign" your message or to =
include your signature with every message. Some email programs do this =
automatically; others will need to type it in their post each time.

Postings to individual members To post a message to the entire list, =
send the message to culturechat@untours.com. If you want to send a reply =
to an individual list member only, remember to change the address in the =
"To:" field of your outgoing message to that individual member's email =
address, found in their message, rather than posting to culturechat.com =
as a whole.

Technical questions posted to the entire group Occasionally subscribers =
to the list who are not familiar with proper netiquette will submit =
requests to SUBSCRIBE or UNSUBSCRIBE directly to the list itself. Be =
tolerant of this activity, and possibly provide useful advice to the =
person via private email, as opposed to being critical.=20

Requests regarding administrative tasks When you would like to make =
technical changes to your membership, e.g. be added or subtracted, or =
change your email, temporarily disconnect from Culturechat, you can do =
that yourself by going to the Idyll website (www.untours.com) You will =
find a link to Idyllchat Discuss Untours on the home page. Please do not =
post these requests to the general list. Try making the changes using =
our website. If you have technical problems making the changes yourself, =
we will be happy to do them for you, and you can send such requests TO: =
marilee.taussig@untours.com, SUBJECT: Culturechat Administrative =
Request.=20

Attachments Generally, you should not post attachments to Culturechat. . =
Because many list members may not be interested in the attachment, it is =
discourteous to require them to spend downloading time and disk space =
(some members may be paying for time and disk space) for a document they =
don't want to read. Some email systems are unable to handle large =
attachments. Also, many list members are concerned about viruses that =
may accompany an attachment. Links (hypertext/ web addresses/URLs) are =
not attachments. It is OK (often quite useful) to include links to web =
sites in your posting.


Marilee Taussig,=20
Culturechat Administrator

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Untours - Independent Travel With Support!
Tel.: 888-UNTOUR-1    Web: <http://www.untours.com>

Join IdyllChat, an email discussion group on European travel!
Visit: <www.untours.com/idyllchat/>

"Most Generous Company in America, 1999" awarded by Newman's
Own & George magazine. For information on the Idyll Development
Foundation, visit: <www.untours.com/idf>
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<DIV><FONT face=3DArial size=3D2><FONT size=3D3><FONT=20
face=3D"Times New Roman"><STRONG>Netiquette/ Technical =
Guidelines<BR><BR>Postings:=20
General Etiquette<BR><BR>Those new to Culturechat</STRONG> New =
participants are=20
encouraged to monitor the messages for a few days to get a feel for what =
the=20
general topics of conversation are. Look over Culturechat archives if =
you want=20
to be even more familiar with the range of topics over time. (Found at=20
</FONT></FONT><A href=3D"http://www.untours.com/" =
eudora=3D"autourl"><FONT=20
color=3D#0000ff><U><FONT face=3D"Times New Roman"=20
size=3D3>www.untours.com</FONT></A></FONT></U><FONT =
color=3D#000000><FONT=20
face=3D"Times New Roman" size=3D3>) When you feel comfortable with the =
group, then=20
start posting. A good ground rule regarding whether your post is useful =
is to=20
ask yourself if it would add to the general knowledge of the=20
group.<BR><BR><B>Message content: </B>Focus on one subject per message. =
If you=20
want to cover two different topics, send two different postings with =
appropriate=20
subject lines for each. <BR><BR><B>Editing your reply messages</B> When =
quoting=20
another person, it is a courtesy (not a rule) to edit out whatever isn't =

directly applicable to your reply. People who have very full email boxes =
will=20
appreciate it if you take the time to edit any quotations down to the =
minimum=20
necessary to provide context for your reply.<BR><BR><B>Capitals</B> Do =
NOT write=20
in all caps. This is considered shouting. Use caps only to show =
emotions, like=20
SURPRISE or to add emphasis to what you are saying. <BR><BR><B>Questions =
that=20
have been covered</B> Be tolerant of questions you have heard before. We =
invite=20
new members all the time; they will not always be aware of a discussions =
held=20
earlier. <BR><BR><B>Disagreement</B> Expressing opposing points of view =
can be=20
done with consideration for the feelings of others. If you are upset and =
want to=20
respond to a controversial posting, a good suggestion is to wait a day =
before=20
sending your response. <BR><BR><B>Subject Lines</B> To help other =
members screen=20
out messages that may not be on topics of interest to them, always =
include a=20
pertinent subject title or a =91content-rich=94 subject line. Doing this =
helps=20
everyone: user can locate specific messages quickly; people can pick and =
choose=20
which messages they want to read. If you change the subject when =
replying to an=20
earlier message, change your subject line, or divide your reply into two =

messages.<BR><BR><B>Tone of voice</B> Be careful in your use of humor =
and=20
especially<B> </B>sarcasm in your communication. E-mail is not =
face-to-face and=20
it is quite easy for someone to interpret your message in a way other =
than you=20
intended. </FONT></FONT></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><FONT color=3D#000000><FONT =
face=3D"Times New Roman"=20
size=3D3></FONT></FONT></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><FONT color=3D#000000><FONT =
face=3D"Times New Roman"=20
size=3D3>Idyll is a company that values cultural understanding.&nbsp; =
While we=20
welcome a variety of opinions, we ask participants to avoid cultural=20
stereotyping.&nbsp; By stereotyping, we mean remarks that put all people =
of any=20
cultural group into one category.&nbsp; Instead, if you have a strong =
opinion=20
that refers to your experience in any culture, tell us what =
<EM>your</EM>=20
specific experience was, rather than&nbsp;generalizing to&nbsp;an entire =
group=20
of people. </DIV>
<DIV><FONT face=3DArial size=3D2></FONT><BR><B>Short messages </B>Limit =
one-line=20
responses (=93me, too=94, =93I agree=94). Again, a good rule of thumb is =
to ask yourself=20
=93Does my response add substantively to the discussion?=94. If it =
doesn=92t, but you=20
would like to express your appreciation, send your positive feedback to =
the=20
individual member, not the whole list. (You do this by finding their =
email=20
address, listed in the FROM: part of the posting. Use this as your =
address line=20
to an individual member, rather than idyllchat@untours.com) That being =
said, if=20
you think a brief comment adds to the discussion, short messages are =
also=20
perfectly welcome. <BR><BR><B>Appropriate Language</B> Use of profanity =
or=20
derogatory comments is not appropriate. In addition, avoid personal =
criticism=20
and name-calling. Whether or not such observations are warranted, =
research on=20
online communities has shown that a critical tone in postings =
intimidates other=20
members and discourages participation. We want Culturechat to be a =
welcoming=20
kind of community.<BR><BR></FONT><FONT size=3D3><FONT=20
face=3D"Times New Roman"><B>Technical Guidelines<BR></B>Cutlurechat =
welcomes=20
members with <B>all</B> ranges of technical expertise. Please feel free =
to=20
participate even if you are brand new to email and computers in general. =

Technical advice from other members is just that, advice. That being =
said,=20
technical advice is often very useful in this electronic medium to which =
most of=20
us are so new. On this list in particular, we ask you to have patience =
with each=20
other. Everyone was a network =91newbie=92 once. Minor errors need not =
be corrected.=20
If you think a technical correction is warranted, send a courteous =
correction to=20
the person via private email. Technical advice that you think is useful =
to=20
everyone is greatly appreciated. <BR><BR><B>Copyrighted materials </B>It =
is=20
important to be aware of copyright issues on the Internet. Members =
should not=20
post copyrighted information to the list (e.g., a travel article =
published in a=20
magazine). Please note that email messages, like written letters, are =
considered=20
copyrighted by the author of the message. Therefore, it is inappropriate =
to=20
forward another person's email message to the list without permission =
from that=20
person. It is perfectly acceptable to quote briefly from copyrighted =
material=20
and provide a hyper link reference as to where others may read more.=20
<BR><BR><B>Signatures</B> It is helpful and courteous to "sign" your =
message or=20
to include your signature with every message. Some email programs do =
this=20
automatically; others will need to type it in their post each=20
time.<BR><BR><B>Postings to individual members </B>To post a message to =
the=20
entire list, send the message to <B>culturechat@untours.com</B>. If you =
want to=20
send a reply to an individual list member only, remember to change the =
address=20
in the "To:" field of your outgoing message to that individual =
member=92s email=20
address, found in their message, rather than posting to culturechat.com =
as a=20
whole.<BR><BR><B>Technical questions posted to the entire group</B> =
Occasionally=20
subscribers to the list who are not familiar with proper netiquette will =
submit=20
requests to SUBSCRIBE or UNSUBSCRIBE directly to the list itself. Be =
tolerant of=20
this activity, and possibly provide useful advice to the person via =
private=20
email, as opposed to being critical. <BR><BR><B>Requests regarding=20
administrative tasks</B> When you would like to make technical changes =
to your=20
membership, e.g. be added or subtracted, or change your email, =
temporarily=20
disconnect from Culturechat, you can do that yourself by going to the =
Idyll=20
website (</FONT></FONT></FONT><A href=3D"http://www.untours.com/"=20
eudora=3D"autourl"><FONT color=3D#0000ff><FONT face=3D"Times New Roman"=20
size=3D3>www.untours.com</FONT></A></FONT><FONT color=3D#000000><FONT=20
face=3D"Times New Roman" size=3D3>) You will find a link to Idyllchat =
Discuss=20
Untours on the home page. Please do not post these requests to the =
general list.=20
Try making the changes using our website. If you have technical problems =
making=20
the changes yourself, we will be happy to do them for you, and you can =
send such=20
requests TO: marilee.taussig@untours.com, SUBJECT: Culturechat =
Administrative=20
Request. <BR><BR><B>Attachments </B>Generally, you should not post =
attachments=20
to Culturechat. . Because many list members may not be interested in the =

attachment, it is discourteous to require them to spend downloading time =
and=20
disk space (some members may be paying for time and disk space) for a =
document=20
they don't want to read. Some email systems are unable to handle large=20
attachments. Also, many list members are concerned about viruses that =
may=20
accompany an attachment. Links (hypertext/ web addresses/URLs) are not=20
attachments. It is OK (often quite useful) to include links to web sites =
in your=20
posting.<BR><BR><BR>Marilee Taussig, <BR>Culturechat=20
Administrator</FONT><BR></DIV></FONT></FONT>
<DIV><FONT face=3DArial=20
size=3D2>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D<BR>Untours -=20
Independent Travel With Support!<BR>Tel.: 888-UNTOUR-1&nbsp;&nbsp;&nbsp; =
Web:=20
&lt;<A =
href=3D"http://www.untours.com">http://www.untours.com</A>&gt;</FONT></DI=
V>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Join IdyllChat, an email discussion =
group on=20
European travel!<BR>Visit: &lt;<A=20
href=3D"http://www.untours.com/idyllchat/">www.untours.com/idyllchat/</A>=
&gt;</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>"Most Generous Company in America, =
1999" awarded by=20
Newman's<BR>Own &amp; George magazine. For information on the Idyll=20
Development<BR>Foundation, visit: &lt;<A=20
href=3D"http://www.untours.com/idf">www.untours.com/idf</A>&gt;</FONT></D=
IV></BODY></HTML>

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